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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Ed S

August 21, 2023

5  out of  5 rating by Ed S
"I have been working with Alex Post State Farm for over a year jow. Him and his team take the time to listen to one's needs and put up a plan to find the right coverage. I highly recommend him for all of your Home and Auto insurance needs."

Charlene G

August 18, 2023

1  out of  5 rating by Charlene G
"This company has no idea about what’s going on in the insurance business, not even positive if it’s just this office or the business as a whole. I set up a policy months ago, quoted one price, then charged over 100 dollars each month of what I was originally quoted. Asked month 3 why was I being charged this rate but quoted another? Was told it would be correct after that payment. It never went to what I was originally quoted 5 months later! This place is a joke! Again not sure if it’s just this office or State Farm as a whole! I will never call State Farm again for any quote, another policy, nothing!"

Gretchen Gillern

August 18, 2023

5  out of  5 rating by Gretchen Gillern
"I wanted to take a moment to thank Richard Horner for his willingness to go above and beyond to help today. Alex, Richard is an EXCELLENT asset to your team! Thank you for all that you do!!!"

Austin Block

August 9, 2023

5  out of  5 rating by Austin Block
"The office as a whole is very helpful. Tiffani is always willing to discuss in detail any questions I have or just go over my policies. Great group of people."

Kristy Edison

July 12, 2023

5  out of  5 rating by Kristy Edison
"As a realtor (and I am an actual client of this office), it can be super challenging to find people to network with in the industry that you can blindly trust, but James and Ernest at this office have shown their committal to partnering and being very helpful and professional with my clients. I never have to worry about them staying in touch with my clients or giving wrong info! Very awesome working with them and members in their office!"


June 14, 2023

1  out of  5 rating by JINGLE BELL
"Be very careful if you try to get insurance with the third-party they were scam you WH within the first 30 days"

Misty Avitua

February 27, 2023

5  out of  5 rating by Misty Avitua
"I have been with this agency for close to a decade. Always helpful and on top of things!!!"

Paula Rodriguez

October 19, 2022

1  out of  5 rating by Paula Rodriguez
"Does not follow thru and staff never answer his phone"

Michelle Swanson

September 9, 2022

1  out of  5 rating by Michelle Swanson
"We moved to Dallas and have been a State Farm customer of Alex Post for over 15 years if not 20. We had hail damage to our roof in Dallas and have been extremely unhappy with how our claim has been handled including the arbitration process. None of our neighbors have gone through what we’ve gone through. It’s been hell - the estimate came out miraculously equal to our deductible and we can’t get the work completed for the cost estimated. It’s been a nightmare working with Alex and we’ve spent hours and hours in the phone trying to get help. At this point, I’m going to file a complaint with the State Farm President as well as the insurance commission. I’d put zero stars if it was an option!"

Taylor Brown

September 8, 2022

5  out of  5 rating by Taylor Brown
"I truly enjoy working with Alex and staff at the office, always a pleasure. Highly recommend for all of your insurance needs!"

Paul Savadin

August 2, 2022

5  out of  5 rating by Paul Savadin
"Alex Post and James Trammell have been our agents for over 5 years. From our old home to our new home. They were there for my family and I when we had an accident in our new home that put us out 6 mths after being in only 2. If it wasn't for them, we would still more than likely be out of our home 2 years later. We can't say enough great things about them"

Mark Milano

July 29, 2022

5  out of  5 rating by Mark Milano
"Both Alex and James have been a pleasure to work with. I recently bought a house and wanted the best coverage for my investment. Not only did James work with me to determine the best coverage for my new home, but was able to save me hundreds of dollars by combining my auto insurance as well. I know this may all seem like standard service, but where James and Alex really shine is their attention to detail and their genuine care of their customers. They really make you feel like you are their only customer. One of the highest praises I can mention is the ability to pick up the phone and immediately be speaking to someone directly. No answering service, no voicemail, but a human. A very helpful human. Can't recommend these guys enough!"

Cody Glynn

July 28, 2022

5  out of  5 rating by Cody Glynn
"I've been with Alex Post for over a year now and they have been nothing but amazing!!! The rates have always been fair and reasonable. I have nothing but great things to say about Alex and his staff!!! James Trammell was able to get our auto and home cheaper than i've had before!! James is AMAZING!!! Highly recommend them!!!!"

Wayne Block

July 27, 2022

5  out of  5 rating by Wayne Block
"My spouse and I have house, auto, rv, and liability insurance with Alex Post's office through James Trammell. They have been thorough, knowledgeable, polite, and competitive. A great financial partner."

yolanda moreno

July 27, 2022

5  out of  5 rating by yolanda moreno
"I have been a Customer of Alex Post for over a year. The staff has always been very attentive and answers all my questions to the best of their ability. I’ve had a couple of roadside issues and they have made sure that all my needs were met immediately. Great team!!"

Ernest Spradling

July 27, 2022

5  out of  5 rating by Ernest Spradling
"My State Farm Agent recently retired and i moved my business to Alex's office...Alex, James and Tiffany have been phenomenal with the transition and now I have a home again...Outstanding Customer Service and the staff is beyond knowledgeable with the products. They bend over backwards to get me and my family what we need..What a relief to know that we are taken care of and always have a friendly professional voice to talk to."

Pixel Branson

July 27, 2022

5  out of  5 rating by Pixel Branson
"I cannot express enough how Alex Post State Farm goes above and beyond to answer all my questions, as someone who is not very familiar with insurance and all the options. I am grateful for all their help."


April 14, 2021

1  out of  5 rating by Texan
"Alex Post is not available to me as a client. . Instead, referred to salesperson who does not listen and is interested only in selling additional, unnecessary products. Very disappointed in this agency. 30 years with State Farm, never been treated this poorly."

boubeker ait amrane

November 12, 2020

5  out of  5 rating by boubeker ait amrane
"Alex Post - State Farm insurance is the best insurance company as far as I know. I'm just so amazed with their professionalism and work ethics. I been with them for almost 3 years now. Every time when I call for anything they are always there for me. They never tried to raise the rate on me at any time I was them and that make me so happy, but Allstate in the other hand did that to me and my friends. Alex Post - State Farm Insurance is BY FAR THE BEST."

Kristie Trammell

August 17, 2020

5  out of  5 rating by Kristie Trammell
"This office has the best customer service I've ever found with an insurance agency. James Trammell is always so helpful and polite. If you have any insurance needs, mortgage financing or banking, I promise you won't be disappointed in James' service or in the many things this agency has to offer."

Joel Trammell

August 17, 2020

5  out of  5 rating by Joel Trammell
"Great customer service. James and Alex have helped me in many insurance needs. James has done a great job keeping me informed and always trying to find me the best insurance deal I can get for what I need."

Theresa Schulz

August 17, 2020

5  out of  5 rating by Theresa Schulz
"We love this agency! James Trammell is our agent. He gave us competitive quotes, explained coverages and pricing, and got us a great deal. We have several of the State Farm products through him and are very pleased. James Trammell is wonderful. He answers our inquiries quickly and effectively. If he cannot beat a price from another company, he tells us. We trust him completely! Smooth and hassle-free!!!!"

Ray Ray

February 23, 2020

5  out of  5 rating by Ray Ray

Cara Ynguanzo

November 19, 2019

5  out of  5 rating by Cara Ynguanzo
"James and the whole Alex Post team did an amazing job on getting my husband and I the best deal on our car and renters insurance. I was so pleased with the process and the great care he took with us. Highly recommended."

Rosa Floyd

October 31, 2019

5  out of  5 rating by Rosa Floyd
"Alex and his staff have been very helpful in providing service to my husband and I. They are promptly responsive and attentive to detail. Interacting with them is like communicating with a good neighbor. If you are looking for a great State Farm agent with a very competent staff, may I suggest Alex Post. I think you will be pleased."